Collections

Proper management of deliquent accounts greatly reduces the risk of default and increases the possibility of an efficient resolution
with your borrower.

[vc_row el_class=”service_subpage_content service_overview_area”][vc_column width=”1/1″][vc_custom_heading text=”Overview” font_container=”tag:h2|text_align:center” google_fonts=”font_family:Roboto%20Condensed%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” el_class=”heading_top subpages_inner_heading”][vc_column_text]Loan Portfolio Servicing’s experienced collectors contact your customers and negotiate a payment solution. We also work with clients to develop a successful calling strategy for your delinquent accounts.

Our collection supervisiors monitor each employee regularly, contributing to higher recovery rates. [/vc_column_text][/vc_column][/vc_row][vc_row el_class=”service_subpage_content service_services_area”][vc_column width=”1/1″][vc_custom_heading text=”Services” font_container=”tag:h2|text_align:center” google_fonts=”font_family:Roboto%20Condensed%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” el_class=”heading_top subpages_inner_heading”][vc_custom_heading text=”Payment Negotiations” font_container=”tag:h2|text_align:left” google_fonts=”font_family:Roboto%20Condensed%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” el_class=”heading_top heading_sub_content”][vc_column_text]

  • Calls delinquent customers, listens to their situation and negotiates a solution that works for everyone.

[/vc_column_text][vc_custom_heading text=”Skip Tracing” font_container=”tag:h2|text_align:left” google_fonts=”font_family:Roboto%20Condensed%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” el_class=”heading_top heading_sub_content”][vc_column_text]

  • If we’re unable to locate a customer, our team scours file information and various data sources to find current contact information.

[/vc_column_text][vc_custom_heading text=”Advanced Analytics” font_container=”tag:h2|text_align:left” google_fonts=”font_family:Roboto%20Condensed%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” el_class=”heading_top heading_sub_content”][vc_column_text]

  • State of the art calling strategy-we customize the schedule and frequency of outbound calls based on your accounts’ needs.

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”service_subpage_content service_additional_area”][vc_column width=”1/1″][vc_custom_heading text=”Additional admin services” font_container=”tag:h2|text_align:center” google_fonts=”font_family:Roboto%20Condensed%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” el_class=”heading_top subpages_inner_heading”][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”318″ border_color=”grey” img_link_target=”_self” img_size=”full” alignment=”center”][/vc_column_inner][vc_column_inner width=”2/3″][vc_custom_heading text=”Trained and experienced phone reps” font_container=”tag:h2|text_align:left” google_fonts=”font_family:Roboto%20Condensed%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” el_class=”heading_top heading_sub_content”][vc_column_text]Because we understand the importance of your customers’ credit, Lendstar reports account statuses to all three major credit bureaus (Experian, Equifax and TransUnion) every month. We resolve disputes and make necessary corrections using the latest methods available today.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”319″ border_color=”grey” img_link_target=”_self” img_size=”full” alignment=”center”][/vc_column_inner][vc_column_inner width=”2/3″][vc_custom_heading text=”Customized operations” font_container=”tag:h2|text_align:left” google_fonts=”font_family:Roboto%20Condensed%3A300%2C300italic%2Cregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal” el_class=”heading_top heading_sub_content”][vc_column_text]Loan Portfolio Servicing stays informed on current and upcoming laws that affect your loans. For example, we make sure the treatment of your accounts adheres to the Soldiers and Sailors Civil Relief Act. Each month, Loan Portfolio Servicing also compares the names of your borrowers to the Office of Foreign Assets Control’s blocked list.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

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